'Just to be clear' has been crowned the most loathed office email phrase

Original headline: ‘Apologies for any confusion!’: how to write the perfect passive-aggressive email

What happened

In a ZeroBounce survey, 52% of office workers named 'just to be clear' the most passive-aggressive email phrase. 'Per my last email' and 'as previously discussed' tied for second at 40%. A Guardian writer argues these phrases are simply aggressive and tries to craft better ones.

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